Scheduling Lessons: **Paying Monthly: To keep the day and time spot for your lesson each week, payment is required in advance for the number of times that lesson falls in any given month (4 or 5).
Scheduling Lessons: **Paying per Lesson: If you should choose to pay for each lesson as you take it, your lessons will run on a week-to-week basis, meaning you will not be guaranteed that day and time each week and you may not schedule lessons several weeks in advance.
Payment Policy: If you are scheduling monthly blocks of lessons, payment is due and expected on the first scheduled lesson of the month. If you are not able to make that lesson for any reason, payment is still due and should be mailed or delivered to the barn. If you are paying per lesson, payment is due prior to the start of the lesson.
Cancellation Policy
Refunds or make-ups will not be provided when riders cancel, due to the complicated nature of rescheduling rider, horse usage and volunteers. Every attempt will be made to avoid cancellations. However, there are situations that are unavoidable at times, such as, equine health related issues, dangerous weather, and staffing. We appreciate your understanding and support regarding our cancellation policy. Cancellations by Riders: Payment for each month’s lessons is due on the first day of the month.
THERE WILL NO LONGER BE ANY CANCELLATIONS OR MAKEUPS.
Please remember that even if you didn’t show up for your lesson, your instructor and horse did.
Late Arrivals: If you arrive late to your scheduled lesson, your lesson will end at the regularly scheduled time. Students who arrive more than 15 minutes late will be unable to ride as this is disruptive to the rest of the class. In addition, the abbreviated time schedule will not allow for a regular lesson to take place. This lesson will not be rescheduled or refunded.
Weather Cancellations: Our lessons are held rain or shine. Lessons will be cancelled in severe weather These classes will be re-scheduled. If your lesson must be cancelled due to inclement weather, we will attempt to contact you before the lesson at the number you have provided. Please make sure that your instructor has your current contact information. If you don’t hear from us, you should assume that your lesson is going to take place. Remember that weather conditions at the barn may be different from weather in your area at any certain time.