How Billing Works
- Lessons are billed monthly and due by the date of the first lesson. To keep the day and time spot for your lesson each week, payment is required in advance for the number of times that lesson falls in any given month (4 or 5). If there are 5 weeks in that month you must pay for all 5 weeks to get the monthly discount and to keep the day and time spot each week. Students will not be allowed to participate in lessons if invoices are not paid in full by the first lesson and a late payment fee of $25 will be added to the invoice. If you are not able to make that lesson for any reason, payment is still due and should be mailed or delivered to the barn.
- Your payment reserves your scheduled time each week.
- Paying per Lesson: Should you choose to pay for each lesson as you take it, your lessons will run on a week-to-week basis, meaning you will not be guaranteed that day and time each week and you may not schedule lessons several weeks in advance. Payment is due prior to the start of the lesson.
- No refunds, credits, or makeup are provided for student-initiated absences.
Communication is Still Important! While refunds/credits aren’t given for cancellations, we ask that you let us know as soon as possible if you cannot attend. This helps us plan for horse usage, volunteers, and staffing. Exceptions If a lesson is canceled by Chariot Riders for any reason (e.g., instructor illness, weather closures), credit will be applied to your account for the next billing period.
Thank You! We appreciate your understanding and partnership in supporting a sustainable, effective, and student-centered program.